Mega hoki believes that fun gaming starts with healthy, responsible players. We provide a range of tools and resources to help you stay in control while enjoying your experience on our platform.
Important Reminder: Online gaming is adult entertainment. If you or someone you care about feels that gaming is becoming a problem, please use our account management tools or contact our customer support team, available 24/7. We are here for you.
All these tools are available free of charge to every registered player at mega hoki. You can activate them at any time through your account settings or by contacting our support team.
Set a limit on how much you can deposit per day, week, or month. The limit takes effect immediately once set.
Control the maximum amount you can wager within a set period to keep gaming within your financial means.
Set a maximum duration for each gaming session. The system will alert you when you are approaching your set time limit.
Take a short break from 24 hours up to 6 weeks. Your account will be temporarily blocked and inaccessible during the active break period.
Choose to exclude yourself from the platform for a period of 6 months, 1 year, 5 years, or permanently if you need to.
Set a maximum loss limit within a given period. You will not be able to continue playing once the loss limit has been reached.
Not just a licensing requirement — this is a value we uphold as a platform that genuinely cares about the wellbeing of our players.
Mega hoki was founded on the belief that players who are mentally and financially healthy will enjoy a better and more sustainable gaming experience. Your well-being is our priority.
Our customer support team receives specialised training to identify players who may need assistance and to respond with empathy and without judgement.
Our KYC verification process ensures that only individuals aged 18 and above can play. Every new registration goes through a strict age check before the account is fully activated.
Our system monitors gaming patterns and automatically identifies behaviour that may indicate a problem. Players flagged by the system will be proactively contacted by our team.
All information relating to gaming risks, winning odds, and actual costs is displayed clearly. There is no hidden information that could mislead players about the nature of the games.
When you activate self-exclusion, our system automatically blocks all access including promotional emails. There is no way to bypass your own decision.
Online gaming is a form of entertainment that can be enjoyable when done the right way. At mega hoki, we believe every player deserves to enjoy gaming without it negatively impacting their daily life. That's why we invest seriously in our responsible gaming program.
Problem gambling is not a sign of weakness — it is a condition that can affect anyone regardless of background or experience. What matters most is recognising it early and taking the right steps before it becomes more serious. Our platform is designed to help you do exactly that — with easy-to-use tools and support that is always available.
Responsible gaming means managing your gaming activity in a way that does not negatively impact your finances, relationships, or mental health. It involves understanding the risks, setting and sticking to personal limits, and knowing when to stop.
Some core principles of responsible gaming that we share with all players mega hoki:
Activating self-control tools at mega hoki is straightforward and can be done in a few steps. Here is how to access these tools:
Access your mega hoki account via the website or mobile app. Make sure you use the correct login credentials.
Click your profile icon and select "Account Settings" or "Responsible Gaming" from the available menu.
Choose from the list of available tools — deposit limits, wagering limits, play time, cool-off periods, or self-exclusion.
Enter a limit that suits your financial situation and free time. Limits can be decreased immediately, but increasing a limit requires a 24-hour waiting period.
Confirm your selection. The tool will be activated immediately and you will receive a confirmation by email. If you need assistance, please contact our customer support team.
Decrease vs. Increase Limits: To protect players, limits can be lowered immediately at any time. However, to increase a limit that has already been set, there is a mandatory 24-hour waiting period before the change takes effect — this is an intentional safeguard.
If you feel that the standard control tools are not enough and you need a more decisive step, self-exclusion is an option we provide and fully respect. When you activate self-exclusion:
We understand that deciding to self-exclude is not easy. Our support team will not try to talk you out of it. Instead, we will process your request promptly and with full respect.
Answer the following questions honestly. If you answer "yes" to 3 or more questions, we encourage you to speak with our support team.
Have you ever played longer or spent more than you planned?
Do you play to escape stress, boredom, or negative feelings?
Have you ever chased losses by betting more to win back money?
Have you ever lied to family or friends about your gaming activity?
Has gaming ever interfered with your work, studies, or personal relationships?
Have you ever borrowed money or sold belongings to fund your gaming?
If any question is weighing on you, our team is ready to help via live chat in the mega hoki app. No judgment — just support.
Unable to stop playing even when you have intended to do so
Feeling restless, irritable, or anxious when not playing
Neglecting family, work, or study responsibilities due to gaming
Using savings or borrowing money to play
Hiding gaming activity from loved ones
If you recognise these signs in yourself or someone you care about, please contact our support team via live chat. We are here to help.
Answers to the most frequently asked questions by mega hoki players about responsible gaming.
Register today and enjoy a safe gaming experience with 1,200+ game options and a full suite of self-control tools. We are here to help you play in a responsible and enjoyable way.
Responsible Gaming | 18 Years & Above | 24/7 Support | Trusted Platform