At mega hoki, privacy is not merely a legal obligation — it is a core value we uphold. This document clearly explains what types of data we collect, how it is used, and your rights as the owner of that data.
Our privacy policy is built on six robust data protection principles to ensure your information remains secure at all times.
All data transmitted between your device and mega hoki servers is protected with 256-bit SSL encryption — the same technology used by leading banks in Malaysia. No third party can intercept your data in transit.
Your personal data is stored on servers protected by layered firewalls and strict access controls. Only authorised personnel have access to sensitive information, and every access is logged for audit purposes.
You have full control over your data. Through the account settings page, you can update your personal information, manage your privacy preferences and request deletion of your data at any time.
Mega hoki fully complies with the Personal Data Protection Act 2010 (PDPA) of Malaysia. We only collect data that is necessary and process it on a valid legal basis, including your consent and contractual requirements.
Mega hoki has never and will never sell player personal information to any third party for commercial purposes. Your data belongs to you — we only use it to improve the services you use.
You may choose to receive or opt out of marketing communications from mega hoki at any time. Unsubscribe requests are honoured within 48 hours and do not affect important account operational notifications.
Under Malaysia's PDPA and our policy, you have a range of rights regarding the personal data we hold.
You have the right to request a copy of all personal data we hold about you at any time.
You may request that we correct any inaccurate or incomplete information easily.
Under certain circumstances, you may request that your personal data be deleted from our systems.
You may request that we restrict how we process your data under circumstances defined by law.
You have the right to receive your data in a structured, machine-readable format if you wish to migrate to another platform.
You may object to the processing of your data for direct marketing purposes at any time without providing a reason.
mega hoki ("we", "Platform" or "Company") is committed to protecting the privacy of all users who use our services. This Privacy Policy explains how we collect, use, store and protect your personal information when you use the website, mobile app and all related services operated by mega hoki.
By registering an account or using our services, you agree to the practices described in this Privacy Policy. We encourage you to read this document carefully and contact us if anything is unclear. Your data security is our priority, and we are always committed to being a transparent platform in how we manage personal information.
Policy Scope: This Privacy Policy applies to all users who access mega hoki via the website, Android and iOS mobile apps, and any other digital channels operated by us.
Mega hoki collects various types of personal information across different contexts. The table below provides a clear overview of the data categories we collect, the purpose of collection, and the legal basis we rely on:
| Data Category | Sample Information | Primary Purpose | Legal Basis |
|---|---|---|---|
| Identity Data | Full name, MyKad number, date of birth | KYC & Account Verification | Contractual requirement |
| Contact Data | Email, phone number, address | Communication & notifications | Consent / Contract |
| Financial Data | Bank details, transaction records | Deposit & Withdrawal | Legal requirement |
| Technical Data | IP address, device type, web browser | Security & improvements | Legitimate interest |
| Usage Data | Game records, betting history | Support & Compliance | Contractual requirement |
| Marketing Data | Promotional preferences, campaign responses | Offer personalisation | Consent |
We only collect data that is strictly necessary to operate our services. If you decline to provide certain information required for legal compliance or account operation purposes, we may be unable to provide certain services to you.
Every piece of data we collect has a clear and lawful purpose. mega hoki uses your personal information for the following purposes:
We do not use your data for purposes unrelated to the services you use without first obtaining your consent.
mega hoki processes your personal data on valid legal grounds under Malaysia's Personal Data Protection Act 2010 (PDPA). Depending on the type of processing, we rely on one or more of the following bases:
Right to Withdraw Consent: If data processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the validity of processing that took place prior to the date of withdrawal.
Mega hoki does not sell, rent, or disclose your personal information to third parties for their own marketing purposes. However, there are circumstances where we need to share your data with certain parties in the context of platform operations:
In all cases of data sharing, we ensure that data recipients have adequate security measures in place and use the data solely for the stated purposes.
mega hoki implements a range of technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or accidental disclosure:
Data Breach Reporting: In the event of a data breach affecting your personal information, mega hoki will notify you and the relevant authorities within the timeframe required by law, and will take immediate remedial action.
We retain your personal data for as long as your account is active or as long as necessary to provide services to you. Once an account is closed, we retain certain data for the period prescribed by applicable law:
Once the specified retention period has elapsed, your data will be securely deleted or anonymised in accordance with our established data disposal procedures.
mega hoki uses cookies and similar tracking technologies to enhance the user experience and gather information about how our website is used. The cookies we use fall into several categories:
You can manage your cookie preferences through your web browser settings. However, disabling certain cookies may affect your ability to use some features of our platform.
To exercise any of your privacy rights as described in this Privacy Policy, you may contact our data protection team via the support email or the in-app contact form on mega hoki. Privacy rights requests will be processed within 30 business days from the date a complete request is received.
To ensure we process your request accurately and protect your privacy, we may need to verify your identity before processing any data access or deletion request. This verification step is a safeguard to ensure your data is not released to unauthorised parties.
Response Time: mega hoki aims to respond to all privacy-related enquiries within 5 business days and to resolve more complex requests within 30 business days. If an extension is required for reasonable cause, we will notify you in advance.
mega hoki reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service expansions. You will be notified of any material changes via email or in-platform notification at least 14 days before they take effect.
Continued use of the mega hoki platform after the effective date of any amendments constitutes acceptance of the updated policy. We recommend visiting this page periodically to stay informed on how we protect your data.
For enquiries about this Privacy Policy or to exercise your privacy rights, please contact our customer support team, available to assist you at any time. Contact details can be found at the bottom of the website and within the mega hoki app.
This Privacy Policy forms part of the mega hoki platform's Terms and Conditions and should be read alongside that document. For more information on the terms of use, visit the Terms and Conditions us.
By knowing how mega hoki protects your personal information, you can play with greater peace of mind and confidence. Register today and enjoy a safe, fair and enjoyable gaming experience.
256-bit SSL Encryption | PDPA Compliance | No Data Sales | 18+